Data Protection Policy

This policy establishes the framework for the collection, processing, storage, retention, protection, and management of personal data handled by Peekup Global Express Ltd.

This policy applies to:

• Customers
• Vendors
• Riders
• Employees
• Third party service providers

Peekup may collect:

• Names
• Phone numbers
• Addresses
• Transaction information
• Order history
• Vendor business information
• Device and operational information

Personal data may be processed for:

• Account creation
• Order fulfillment
• Delivery operations
• Customer support
• Fraud prevention
• Compliance obligations
• Operational analytics

Peekup is committed to:

• Lawful and transparent data processing
• Data minimization
• Secure storage and access control
• Protection against unauthorized access
• Responsible retention and deletion practices

Peekup maintains reasonable technical and operational safeguards designed to protect user information, including:

• HTTPS encryption
• Restricted access controls
• Operational monitoring
• Secure third party payment infrastructure

Peekup may engage trusted third party providers including:

• Flutterwave
• Paystack
• Cloud infrastructure providers
• Communication service providers

Third parties are expected to maintain appropriate security and compliance standards.

Users may request:

• Access to personal data
• Correction of inaccurate information
• Deletion of data where applicable
• Account closure

Peekup retains data only for as long as reasonably necessary for operational, legal, security, and compliance purposes.

Any suspected data breach or unauthorized access incident may be investigated internally and escalated appropriately.

This policy shall be reviewed periodically and updated where necessary.

Approved by: Executive Management

Company: Peekup Global Express Ltd